January 2019

Gemba at PMP – A Powerful Tool for Delivering Customer Satisfaction

  • Blogs

Improving the Deep Draw Stamping Process

Gemba is a Japanese term meaning the “real or actual place.” As a preferred deep draw metal stamping company that values efficiency, productivity, and customer satisfaction, Prospect Machine Products (PMP) uses this approach of focusing on the real issues that are impacting the company’s day-to-day operations to promote excellence in the workplace. It is a daily opportunity for PMP leadership to gain valuable insight into the manufacturing process and to identify what ISO 9001:2015 refers to as “opportunities for improvement” (OFIs).

Read More »Gemba at PMP – A Powerful Tool for Delivering Customer Satisfaction